Credit awarded: 0 hours
AGD Subject Code: 550

Available On-Demand – Learn Anytime, Anywhere!

Your front desk team is the first and last impression your patients receive. Smart Training’s Efficient Front Desk Operations course equips your staff with the tools to manage patient communication, scheduling, and service expectations professionally and confidently.

This training helps new and existing front desk employees improve their skills, resolve issues quickly, and create a welcoming, efficient front office environment.

What You'll Learn:

• The impact of efficient, professional front desk operations
• Proper phone etiquette and best practices
• How to present treatment plans, schedule appointments, and explain financial arrangements
• Strategies for handling dissatisfied or frustrated patients

Training Format:
Self-paced and online. Accessible on any device with an internet connection.

Smart Training Guarantee:
If you're not completely satisfied, contact us within 30 days for a full refund.